If you are reading this policy, it means you have arrived on our website. We provide this information so that you can understand how we handle your personal data when you browse our website or when you interact with us through it: for example, when you write to us. We do so in compliance with EU Regulation 679/2016 (GDPR) and in compliance with the Italian Privacy Code as amended by Legislative Decree 101/2018. This notice is provided pursuant to Articles 13 and 14 of the GDPR and concerns only the processing carried out through the website www.promologix.it.

Who is the Data Controller for your data?

The Data Controller for the data collected through this website is Promologix S.r.l., with registered office in Via Griffi 6 – Varese, C.F. e P. IVA 04012150126. You can contact the Data Controller at the following e-mail address: amministrazione@promologix.it.

Why do we process your data and when do we collect it?

BROWSING DATA

The computer systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, the URI/URL addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code indicating the status of the response given by the server (success, error, etc.), and other parameters relating to the user's operating system and computer environment.

Can we do this without your consent? Yes, as the data is necessary for Internet communication, to allow you to use the website, and to ensure the security of the website and networks, a legitimate interest of the Data Controller (Art. 6(1)(f) GDPR, also in relation to Art. 32 GDPR).

How long do we retain this data? Browsing data is not retained for more than seven days (except for any need to ascertain offenses on the part of the Judicial Authority). Technical logs generated by the hosting provider are retained for the period indicated in the Data Processor appointment document and, in any case, for the time strictly necessary to ensure the security of the systems.

COOKIE-RELATED DATA

As Data Controllers, while you browse our website, we collect certain data from you for the purposes of analyzing and processing information related to your preferences and browsing experience. To carry out this activity, we use technologies such as cookies (our own or third-party).

Can we do this without your consent? Partly. The collection of data through the use of technical cookies, necessary for the correct functioning and security of the website, does not require your consent pursuant to Art. 122(1) of Legislative Decree 196/2003 and the Guidelines of the Italian Data Protection Authority (Garante Privacy) on the use of cookies of June 10, 2021. The collection of personal data through the use of first-party and third-party cookies that are not strictly necessary takes place only with your express consent (Art. 6(1)(a) GDPR and Art. 122(1) of Legislative Decree 196/2003). We notify you of this via a dedicated banner found at the bottom of the site the first time you connect. You can change or withdraw your choices at any time by accessing the preferences panel via the link present on every page of the site. There you can select in detail which cookies you want to install. For more information on what cookies are, their function, etc., you can read our cookie policy, available at https://app.legalblink.it/api/documents/6a6b93c02f46b50022d1cf2e/cookie-policy-en.

How long do we retain this data? The retention period for this data is defined in the cookie banner, by choosing to view it in detail, or in the settings menu found at the bottom of every page of the site.

CONTACT AREA (INFORMATION REQUEST FORM)

If you decide to contact us through the form on our website, we will treat your e-mail address, your phone number (if provided), and the content of the message you send us. Providing an e-mail address is necessary in order to respond to your request: without it, we will not be able to reply to you. The phone number is not strictly necessary: if you provide it, we will use it uniquely to contact you faster; not providing it will not affect the possibility of receiving an e-mail response.

Can we do this without your consent? Yes, because we are following up on a request you have made (Art. 6(1)(b) GDPR).

How long do we retain this data? We retain this data for the time necessary to process your request, and, in any case, for not more than 24 months after the last contact. It is understood that, should you decide to become our customer, the data will be retained for the period required by the law for such relationship.

How do we process your data?

The processing of your data takes place through the use of tools and procedures suitable to ensure its security and confidentiality (Art. 32 GDPR ) and may be carried out both through our website and through other electronic tools (for example, the e-mail of the Data Controller). In addition to the Data Controller, in some cases other parties involved in the organization of this Website (administrative staff, sales staff, system administrators, etc.) with relation to Art. 29 GDPR, or external parties (such as third-party technical service providers, hosting providers, IT companies, communication agencies, data entry agencies) may have access to the data; such parties are appointed, in the cases provided for by law, as Data Processors on our behalf. We do not carry out automated decision-making processes or profiling activities that produce legal effects concerning you pursuant to Art. 22 GDPR. You can obtain the full list of Data Processors by writing to us at the e-mail address amministrazione@promologix.it.

Where is your data located?

The processing operations we carry out with your personal data mainly take place within European territory. Your browsing data (IP address), however, through the installation of cookies, may be transferred outside the European Union, in particular to the United States (by way of example and not exhaustively, Google). Transfers to third countries take place only where adequate safeguards are in place: an adequacy decision of the European Commission (for the United States, the EU-U.S. Data Privacy Framework of July 10, 2023, limited to certified organizations), or the Standard Contractual Clauses approved by the European Commission (Art. 46 GDPR), supplemented where necessary by additional measures. You can request a copy of the safeguards adopted by writing to amministrazione@promologix.it.

Who has access to your data?

Your data may be made accessible to employees and collaborators of the Data Controller in their capacity as persons authorized to process data pursuant to Art. 29 GDPR and/or system administrators and/or other parties who carry out outsourced activities on our behalf, in their capacity as external Data Processors. Under no circumstances do we disseminate your data.

What are your rights?

As a data subject, you have numerous rights. For example, the right to obtain, in the cases provided for, access to your personal data and their rectification or erasure, or the restriction of the processing concerning them, or to object to the processing (to find out all of your rights, you can consult the Regulation at Arts. 15 and following). To exercise your rights, you can write or call us at the contact details found at the beginning of this notice. In particular, you can exercise the right of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), and objection to processing (Art. 21). Where the processing is based on consent, you may withdraw it at any time without affecting the lawfulness of the processing carried out prior to the withdrawal (Art. 7(3) GDPR). We will respond to you without undue delay and, in any case, within one month of the request, a period that may be extended by a further two months in cases of particular complexity (Art. 12 GDPR). The exercise of these rights is free of charge.

Right to lodge a complaint

Should you believe that the processing violates your rights in any way, you may lodge a complaint with the Data Protection Authority (Garante per la protezione dei dati personali), by checking the procedures on the website www.garanteprivacy.it. Your right to seek judicial redress remains unaffected in any case (Art. 79 GDPR).

Protection of minors' privacy

This website is aimed at a general audience; however, its services are intended for people aged 18 or older. We do not request, collect, use, or disclose personal data provided by people under the age of 18 online. Should we discover that we have inadvertently collected data from a minor, we will delete it immediately. If you believe that a minor has provided us with their personal data, you can report this to amministrazione@promologix.it: we will verify and delete the data without delay.

Updates to this Notice

This notice may be updated to bring it into line with new regulatory provisions, measures issued by the Supervisory Authority, or changes to the services offered by the website. The current version is always published on this page: we invite you to consult it periodically. If the changes concern processing based on your consent, we will ask you for new consent.

Last updated: 29th July 2026